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For reservations you can contact us :

by phone

at one of the following numbers

(+39) 071.7391580    --    (+39) 347.4960358

Send us a request

by email

Send message    --    fill our request form

Alternatively, you can also check the availability and book online with the below form

Check availability and Book online


Reservations made through our booking system are intended as booking requests that will have to be confirmed via email by our operator.

Confirmation or rejection of the reservation will be made within few hours after a request made through this platform.

To Book an apartment in our Residence from June to September, please enter a date range from Saturday to Saturday.


Deposit & refund Policy

After our confirmation of reservation, bookings will be confirmed after a down payment of the 25% of the vacation period's total amount (or one night in case of stays less than 3 nights):

Bank Transfer to:
Valcastagno s.a.s.
Banca: UBI Banca Popolare di Ancona - Numana (AN)
IBAN: IT 77 C 03111 37280 000000002169


Credit card, sending us your data
by fax: (+39) 071.7392776 or calling us at (+39) 071.7391580

Cancellation Policy:

High and peak season

Cancelations made more than fifteen (15) days prior to the date of arrival will be refunded.
Cancelations made fifteen (15) or more days prior to the date of arrival will incur a 50% charge.
Cancelations made less than fifteen (15) days prior to the arrival date will incur a 100% charge.

If the room you are booking is labeled as non refundable, non cancellable or similar, all cancellations will incur a 100% charge, regardless of the date in which the cancellation is requested.

Cancellation policies can vary seasonally or depending on the hotel or room type. You can review the specific policy for the hotel you selected during the reservation process.